Non NHS Private Fees

Some of the services we provide are not covered by the NHS contract. We class this as private work. Our GPs complete this in their own time and make a professional fee for this service - charges are as set out below. If not listed, please enquire and we can consider on a case-by-case basis.

Most of the time, the GPs can only provide statements of fact. Statements of opinion must be agreed by the specific GP on a case-by-case basis, depending on their individual expertise / indemnity. As such, GPs reserve the right to decline to provide a private medical opinion as this is not NHS work.

Due to NHS service pressures, the practice aims to complete any private requests within 60 days of receipt of payment. However, please note there may be a delay when there are a high number of requests, or, if a doctor is absent from the practice.

Downend Health Group sometimes use a processor, iGPR Technologies Limited (“iGPR”), to assist with responding to report requests relating to your patient data. These are requests that insurers submit to us under the Access to Medical Records Act 1988 in relation to a life insurance policy that you hold, or that you are applying for. We also use this service for other private work relating to your patient data such as pre- treatment private questionnaires and request for medical records.

iGPR Technologies Limited manage the reporting process for us by reviewing and responding to such requests in accordance with our instructions and all applicable laws, including UK data protection laws.

The instructions we issue to iGPR include general instructions on responding to requests and specific instructions on issues that will require further consultation with the GP responsible for your care.

Why do GPs sometimes charge fees? Yours questions answered in our FAQ.